When I click on "View Submissions" i get an error

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    Sheinfeld
    Asked on September 22, 2019 at 10:02 AM

    I get an error and can not view my submissions on jotform.com. I do receive the emails but I want to see them all together on one place.

    Additionally, I had previously set it up that the submissions go to a google sheet I created and some of the field's responses are missing.

    Thank you.

    Screenshot
  • Profile Image
    IvayloK
    Answered on September 22, 2019 at 10:14 AM

    I checked one of your forms and was able to open the Submissions page successfully.

    Can you please try to clear cache, cookies and recent history in your browser and use different browser, if still not working?

    Please try the above simple fixes and let us know, if they help.

    We will wait for your response.

    Since a ticket has been opened here regarding another matter, I have moved your last question to the following thread:

    https://eu.jotform.com/answers/1973893-Google-Sheet-Some-of-the-field-s-responese-are-missing