Form not displaying on website

  • cliff
    Asked on September 25, 2019 at 8:06 AM

    Hello,

    I have got a JotForm on my website and it's activated by pressing the "Book Now" button, but I also want to display the full form at the bottom of the web page, so I have embedded and uploaded the snippet on to my website but it is not showing. Can you help?

    Please see screenshot for more detail.

    Thank you
    Cliff

    Jotform Thread 1977598 Screenshot
  • John_Benson
    Replied on September 25, 2019 at 9:21 AM

    I checked your webpage and I was able to replicate the issue. The embedded form is not showing. 

    Can you please try to re-embed the form using the iFrame method. Here's how: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Hope that helps. Let us know if you have any questions.

  • water2blue
    Replied on September 27, 2019 at 4:39 AM
    Ok,
    Thank you for your reply.
    Regards
    Cliff
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  • John_Benson
    Replied on September 27, 2019 at 6:30 AM

    Did it work? I checked your webpage and I can see that you're still using the embed script code.

    Let us know if the iFrame method didn't work so that we can further check.

  • water2blue
    Replied on September 27, 2019 at 8:29 AM

    Thank you for your email.
    I have tried the iFrame on another webpage and it works perfectly thank you. I just need to remove the Script and install the iFrame on the webpage that you have checked. But thank you for your follow up email.
    Regards
    Cliff
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  • Ivaylo JotForm Support
    Replied on September 27, 2019 at 11:03 AM

    We are glad that it works for you. If you have more questions or concerns, please do not hesitate to contact us again.

    We stand at your disposal.