How to make a slot available when appointment is cancelled?

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    Asked on September 27, 2019 at 10:42 AM


    I put an appointment sign up schedule on one of my forms. And someone needs to cancel their appointment. How do I change it on the form so that spot is available again?

    Thank you

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    Answered on September 27, 2019 at 11:51 AM

    To make that particular slot available, you will have to delete the respective submission from your account and that slot will be available automatically.

    For example, if you have one appointment for Monday but the user wants to cancel it. So if you will go ahead and delete the submission made by that user, the slot for Monday will be available again.

    Here is a reference guide on how to delete your submissions: How-to-Delete-Form-Submission-Data

    Let me know if you need any further details from my end.