Suspended account

My account has been suspended due to unknown reason to me. Can you please contact me and explain. We are in the middle of registration for new season

We would like to apologize for any inconvenience. Your account was suspended due to this form — Rental Application w/Background Information

The form has a Social Security Number field and Driver's License Number field.

However, it lacks the mandatory fields that you need to have in your form to support it.

I see that you have added a signature field, but it is also important that you have a Terms&Condition widget added to your form when you are collecting such sensitive information. The widgets will serve as proof that your respondents agreed to have their information collected.

Adding-a-License-Agreement-to-a-Form

I have reactivated your account. To make sure that this won't happen again in the future, please include the said widget in your form.

Thank you. I’ll add those elements as soon as I’m able to log into the account.
How long will the process of unlocking the account take?
Thanks,
Janusz Conradi
...

Your account has already been activated and you should be able to login to your account to make the necessary changes. 

Thanks!