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mbewleyAsked on October 16, 2019 at 4:06 PM
I've placed two email form elements in my form, one for end-user (client's) and the recipient (practitioners) so each receives form results after submission. However, the practitioner isn't receiving the email once the form is submitted; only the client is receiving the form results. Please advise.
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David JotForm Support ManagerReplied on October 16, 2019 at 5:44 PM
Thank you for contacting us. It appears that you have two notifications being sent to the same recipient:
We have checked the mail logs, and notifications are being sent successfully: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History
Please check your spam folder, and mark them as NOT SPAM if you find them there. Let us know if you need more help.
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mbewleyReplied on October 17, 2019 at 9:36 AM
Thank you! That fixed it!! Devil is in the details.