Auto-response email does not seem to be working.

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    jamica
    Asked on October 23, 2019 at 09:20 PM

    Hi

    I have created an auto response email & have tested it.  It does not seem to be working - what have I done Wrong???

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    BDAVID
    Answered on October 23, 2019 at 10:49 PM

    We have checked our mail logs, and the Autoresponder was successfully sent to the email address entered in the Email field: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    1571885280sent_007.png

    Please check your spam folder, and mark it as NOT SPAM if you find it there. Let us know if you need more help.