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JRamosAsked on October 30, 2019 at 4:46 PM
I’ve deleted the account with the following email address. I now need to reopen the account using the same email and the app does not allow me to do
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MikeReplied on October 30, 2019 at 7:26 PM
It takes 30 days to fully delete the account.
As a workaround, we can restore your deleted account. Then, you will be able to change the account name if needed. Please let us know if you would like to proceed this way.
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Ramos.JoseReplied on October 30, 2019 at 7:50 PMOk we can do that but I need to have access to be an assignee. Not a form creator
JosRamos
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MikeReplied on October 30, 2019 at 8:59 PM
Your account has been restored now.
There is an option in the mobile forms app to switch between the Form Owner and Form Assignee modes.
Example:
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Ramos.JoseReplied on October 30, 2019 at 9:50 PMI dont have that option
JosRamos
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jherwinReplied on October 31, 2019 at 1:16 AM
You need to assign a form to your email address before the switch option appears.
Please go ahead and assign a form to the email associated with your account: https://www.jotform.com/blog/use-jotform-mobile-forms-to-assign-forms/