Unable to move the Form to the next and previous version

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    Dimiter Yordanov
    Asked on November 07, 2019 at 05:31 PM

    Hi there,


    I just want to start off saying how cool and smooth I think JotForm is. It is serving our private members club perfectly as a self-service kiosk at our toast bar.


    I have run into one issue/bug, and I was hoping you could help me out: Every so often, on our iPad, we will be on the first screen (with the two image choices), one will be selected, but it will get stuck and not let us move forward to the next screen. Usually just exiting kiosk mode and getting back into it resolves the issue. Ideally, we would avoid this entirely and have kiosk mode be left on continually. I do have some conditional logic to require users to enter something in every screen...does this have something to do with it. Either way, a fix would be great!


    Also, it would be really cool if we had something like the "First & Last Name" element but one that we could pre load a list of our members, and thus would auto-populate their names as they type. Or a drop-down menu, in which you could type to narrow down results. If you have a solution for this, I would love to know.

    Thank you for your time in reading and responding to me.


    Best,


    Dimiter Yordanov

    College Club Seattle

  • Profile Image
    roneet
    Answered on November 07, 2019 at 11:06 PM

    Could you please assign the form to my email address roneet@jotform.com so that I can test.

    Guide: https://www.jotform.com/blog/use-jotform-mobile-forms-to-assign-forms/

    Looking forward to your response.

    Thanks.

  • Profile Image
    Dimiter Yordanov
    Answered on November 08, 2019 at 05:50 PM
    I have assigned the form to your email address. The bug is usually on the
    first screen. Thank you!
    ...
  • Profile Image
    roneet
    Answered on November 08, 2019 at 10:53 PM

    I have noticed that you have written conditions to put a mandatory validation when the fields are empty. You can directly put the validation on the field by enabling the required validation from the settings.

    Guide: https://www.jotform.com/help/546-How-to-Set-a-Field-as-Required-or-Non-Required

    15732715191.PNG

    Let me test the Form in my phone and get back to you.

    Thanks.

  • Profile Image
    Dimiter Yordanov
    Answered on November 08, 2019 at 11:50 PM
    You have been so helpful. Thank you so much. JotForm is awesome!!!!!
    ...
  • Profile Image
    roneet
    Answered on November 09, 2019 at 12:22 AM

    Could you please re-assign the Form to me? I did not get any Form assign in my account. Please try re-installing the app to see if the issue persists.

    Thanks.