PayPal Pro - Authentication failed

  • kwame.stewart
    Asked on December 4, 2019 at 7:51 PM

    I am trying to set up my paypal and payment gateway.


    But It is only allowing me to access paypal pro. everything else is greyed out. I can't access anything else. Is this because I am a free member? When I try to test the for it says:

    Authentication/Authorization Failed
    You do not have permissions to make this API call

    Please let me know


    Thanks!

    Jotform Thread 2067393 Screenshot
  • John Support Team Lead
    Replied on December 5, 2019 at 1:15 AM

    I assume that you are referring to this form: 93376144286161. Am I correct?

    If so, I can see that you haven't entered your API Credentials yet in the integration:

    PayPal Pro Authentication failed Image 10

    Please note that to be able to use PayPal Pro integration, you must have a PayPal Business/Premier account.

    Please see this guide on How-to-Integrate-Form-with-Paypal-Pro.

    While here's a guide on How-to-Obtain-PayPal-API-Credentials.