Unable to access account - reset password

Quiero recuperar mis datos de acceso pero no recibo el e-mail para continuar.

Please refer to this guide on How-to-reset-JotForm-account-password. The reset instructions will be sent to this email associated with your account: dme*******0@g****.com.

As checked on this email logs, a reset email hasn't been sent yet. Please follow the guide provided above and let us know how it goes.