Dropdown box works the way I want for one field and not the others

  • Kim
    Asked on January 14, 2020 at 4:27 PM

    My dropdown  boxes do not work properly and will not allow for multiple selections.  I have the settings correct in the form.  It seems like it is not loading properly


    Page URL: https://form.jotform.com/KLiebs/mobile-healthcare-association-abstr
  • Welvin Support Team Lead
    Replied on January 14, 2020 at 6:08 PM

    You can change this in the dropdown settings > advanced tab > multiple selections, see screenshot below:

    Dropdown box works the way I want for one field and not the others Image 1 Screenshot 20

    To select multiple options, users had to use CTRL or SHIFT key + left-mouse click. 

    The dropdown is not really friendly for multiple selections, so why not use the Multiple Choice field? Otherwise, use the below widget to have a checkbox in a dropdown:

    https://www.jotform.com/widgets/checkbox-in-dropdown

    Guide to add a widget in the form: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-Your-Form. 

  • KLiebs
    Replied on January 14, 2020 at 6:17 PM

    Thank you!  The checkbox with a drop down widget works much better.  I had the multiple answer field turned on with the other and it still did not work.  This appears to work!  Thanks!