Can not log in

Hi,

I have two jotform account

1) dotartspace@gmail.com

2) dotartspaceworkshop@gmail.com

I have been trying to swap between 2 accounts and now the system is now allow me to login with the 2nd account. I don't know why 

Thanks!

I have cleared your form caches. Please clear your browser cache and history and try to login again.

If you wish to swap the account, clear your browser cache first and then try to login with the other account or try to open one account in incognito mode.

Please refer this link to clear browser cache:

https://clear-my-cache.com/en/windows.html

Let us know if the issue persists.

Regards.

Hi,
Now I can not login for both of accounts with below error. I am sure I did
not forgot password.
[image: image.png]
...

I checked both accounts and they're active and in good status.

Please share a screenshot of the issue so we can check it further. To post a screenshot, please follow this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum