Form submission isn't sending to me as PDF attachment

  • ipswichspeech
    Asked on January 30, 2020 at 12:20 AM

    Hi, I am trying to change the settings so when a client submits their form, we receive an email with the notification that they have submitted the form WITH a PDF attachment of their form answers. That way we can easily save the form submission answers onto our filing system in a simple PDF form. 

    In the settings, I have selected this in the notifications (send uploads as attachments) however it's still not sending as an attachment in the email?

    Jotform Thread 2139140 Screenshot
  • Vanessa_T
    Replied on January 30, 2020 at 5:19 AM

    The setting that you have shown is not for your intended action. To be able to receive their submitted data as PDF attachment, please see this guide:

    https://www.jotform.com/help/503-How-To-Include-Submissions-As-PDF-Attachment-In-The-Email-Notifications