Can Jotform send email based on user selection?

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    Russ Merriman 
    Asked on February 03, 2020 at 07:20 PM

    Hi,

    Looking for a form system that will let me generate a "contact us" form that will direct and send an email to a particular team based off certain conditions within the form. The form will be used on a Tablet.

    Looking at potentially a radio button to select a Category of requests for people to select from and then depending on the selected radio button, the message will be sent to specified email address (each radio button will likely be different email addresses). Is this possible with your platform and what pricing will i need? We estimate that there will only be 5 responses on this form per day.

    Thanks

    Russ

  • Profile Image
    Jed_C
    Answered on February 03, 2020 at 11:57 PM

    Yes, you will need the email logics to achieve what you want on a form. Please check our guide here https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer.

    Let us know if you have any questions or if you need further assistance.