Can a form that has option of payment be submitted without payment?

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    copelandspringsfarm
    Asked on February 07, 2020 at 01:21 PM

    I need the option for those who want to pay with credit card when they register. For those who would prefer to pay by check, I would like to know if the form can still be submitted without payment info completed? I am unable to test that in preview mode.

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    Richie_P
    Answered on February 07, 2020 at 02:09 PM

    Do note that you can only integrate 1 payment processor in your form.

    However, you may check this guide for a work around.

    Guide:https://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-Form

    Please check it out and let us know how it goes.


  • Profile Image
    copelandspringsfarm
    Answered on February 07, 2020 at 02:50 PM
    Thanks for the quick response. I just wanted to know if someone had to make a payment in order to submit the registration form or if they can just fill out all of the other information on the form and skip the payment section to submit.I just wanted to know if someone had to make a payment in order to submit the registration form or if they can just fill out all of the other information on the form and skip the payment section to submit.
    ...
  • Profile Image
    Richie_P
    Answered on February 07, 2020 at 04:18 PM

    As long as you don't set the payment integration field to be required then you form users may skip and submit the form.

    However, I would suggest to Hide/Show your payment field by adding a single field question.

    Guide:How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    Sample Screen cast:

    Sample Form:https://form.jotform.com/200376592355963

    You may clone my form to check the condition and field used.

    Guide:https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL