Form Options, Conditions and Credit Card Payment - PayPal

  • snit99
    Asked on February 10, 2020 at 7:27 PM

    On my form, I have two options for Membership -

         Membership with PDF of Directory - $30.00

         Membership with Printed Directory - $35.00

    In my Form of Payment, the Check option and Cash option works with my conditions that I set.

    What does NOT work is paying by Credit Card.  Can you take a look at my form and help me with this.


    ONE MORE QUESTION - not related.  How do I find all my other questions that I have asked and JotForm has helped me on?  

  • John Support Team Lead
    Replied on February 10, 2020 at 11:50 PM

    I can see a few conditional conflicts in showing the CASH, CHECK, and CREDIT CARD fields.

    I suggest making it simple.

    If the selected payment method is CASH just SHOW the CASH fields. Don't add another "DO actions" such as HIDE CHECK or HIDE CREDIT CARD. Here's an example:

    Form Options, Conditions and Credit Card Payment   PayPal Image 10

    Do this for the Credit Card and Check options as well.

  • John Support Team Lead
    Replied on February 10, 2020 at 11:51 PM

    ONE MORE QUESTION - not related.  How do I find all my other questions that I have asked and JotForm has helped me on?  

    You will receive a reply via email if it's already attended.

  • snit99
    Replied on February 15, 2020 at 12:54 PM

    THANK YOU!  That worked!

    Another question regarding the Credit Card Payment option...

    If someone clicks the option under MIWC DIRECTORY OPTION - PDF:  Is there a way for the amount under credit card to automatically fill in the amount?  $30.00

    Same question for the printed version - $35.00


    I created special pricing options.  But the person has to chose one or the other

  • Albert_G
    Replied on February 15, 2020 at 1:16 PM

    Hi snit99,

    This is already the case of the credit card payment. Depending on what is chosen, the amount automatically changes.
    1581790578credit card Screenshot 10

    Thank you.

  • snit99
    Replied on February 15, 2020 at 1:55 PM

    Oh, Sorry.  I wasn't clear.

    Towards the top of the form there is a choice of PDF or Printed directory.  I would like the credit card dollar amount to automatically change when one or the other is chosen...like I have for Check and Cash.

    I added the Price Options under credit card thinking that the choices would automatically chose when the option towards the beginning of the form was chosen.  

    Is there a way for the amount to fill in for the credit card payment?


  • John Support Team Lead
    Replied on February 15, 2020 at 2:59 PM

    Okay, so you mean when the user selected PRINTED DIRECTORY, a $5 fee should be added to the total charge. Am I correct?

    If so, please follow this guide:

    1. Assign calculation value to the Single Choice field (for the PDF):

    Form Options, Conditions and Credit Card Payment   PayPal Image 10

    2. Add a FORM CALCULATION widget to the form with the following formula in it:

    15817967782156774 2 Screenshot 21

    Just hide it so your users won't be able to see it.

    3. Pass the calculated value from the TOTAL field by setting the Paypal field to accept USER DEFINED AMOUNT and set GET PRICE FROM option to "TOTAL":

    15817969822156774 3 Screenshot 32

    Please try that and let us know how it goes.

    I have implemented this to a cloned form to better illustrate how it works. Please try this form: https://form.jotform.com/200456111275950



  • snit99
    Replied on February 17, 2020 at 8:19 PM

    WOW!  THANK YOU!  

  • snit99
    Replied on June 16, 2020 at 5:59 PM

    Okay, I think this question goes with this thread.

    I forgot to add a $1.50 charge for Credit Card payments.  I changed it in the conditions, but when I click on "Credit Card", the charge does not show up with the extra $1.50 charge. 

    The payment for Credit Card should be either $31.50 or $36.50 depending on if the person wants a printed version of the Directory or not.

    Your thoughts?


  • Elton Support Team Lead
    Replied on June 16, 2020 at 10:13 PM

    Simply add the following Update/Calculate condition to add 1.5 when CC is selected. You can combine 30 and 1.5 in the formula so just enter 31.5

    Form Options, Conditions and Credit Card Payment   PayPal Image 1 Screenshot 30

    Here's how it works afterward:

    Form Options, Conditions and Credit Card Payment   PayPal Image 2 Screenshot 41

  • snit99
    Replied on June 17, 2020 at 1:06 AM

    THANK YOU!!!!!

    Stay safe and healthy!!!