Add Additional Recipients

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    bmonts
    Asked on February 11, 2020 at 02:32 PM

    When I try to add an additional recipients I get an error message saying I need to upgrade my service. I have the bronze service. My understanding was that if I have a paid plan I could add additional recipients?

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    Albert_G
    Answered on February 11, 2020 at 04:08 PM

    Hi bmonts,

    All paid accounts can add up to 10 additional recipients for notifications and 2 for autoresponders.

    If you are adding more than that, you will need to create a new notification or autoresponder.

    Guide: Send Notifications to Multiple Recipients

    Please let us know if you require further assistance.

    Thank you.

  • Profile Image
    bmonts
    Answered on February 11, 2020 at 04:50 PM
    Is there a way to speak to someone?
    [Newreply7]
    ...
  • Profile Image
    Albert_G
    Answered on February 11, 2020 at 05:59 PM

    Hi bmonts,

    Jotform does not have phone support. If you have any questions you can let us know here on the forum or via email at support@jotform.com

    We'll be happy to answer any questions you may have.

    Thank you.