Why my coupon code is not working?

  • jenerator384
    Asked on February 25, 2020 at 2:59 AM

    I tried on laptop , the coupon works, but not on my phone, everyone else is finding that it does not work on phone. This is urgent, as most people are finding my pages on a phone

    Can you help me to wort this please?

  • jherwin
    Replied on February 25, 2020 at 7:44 AM

    Please try to embed the form using the iFrame method and see if that will fix the issue: Getting-the-Form-iFrame-Code

    Please give it a try and let us know how it goes.

  • jenerator384
    Replied on February 25, 2020 at 5:50 PM
    Thanks for the suggestion, but now the problem is even worse, the form ends
    halfway down with none of the class choices or prices showing!
    [image: Screen Shot 2020-02-26 at 9.16.32 am.png]
    kind regards
    Jennifer Webb
    www.portart.com.au
    384 Bay street,
    Port Melbourne
    Victoria, 3207
    Melbourne Art Classes
    www.melbourneartclasses.com.au
    info@melbourneartclasses.com.au
    0409 432643
    ...
  • jenerator384
    Replied on February 25, 2020 at 6:50 PM
    Thanks for the suggestion, but now the problem is even worse, the form ends
    halfway down with none of the class choices or prices showing!
    [image: Screen Shot 2020-02-26 at 9.16.32 am.png]
    kind regards
    Jennifer Webb
    www.portart.com.au
    384 Bay street,
    Port Melbourne
    Victoria, 3207
    Melbourne Art Classes
    www.melbourneartclasses.com.au
    info@melbourneartclasses.com.au
    0409 432643
    ...
  • jherwin
    Replied on February 25, 2020 at 8:16 PM

    Here, please try this embed code:

    <iframe id="JotFormIFrame-200148681968868" title="Sipandpaint Art Workshop Registration Signup Form" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/200148681968868" frameborder="0" style=" min-width: 100%; height:3244px; border:none;" scrolling="no" > </iframe>

    I adjusted the height of the embed code so it should display all the contents in your form.