Editing PayPal Checkout form submissions

  • messiahmoravianpreschool
    Asked on March 8, 2020 at 7:14 AM

    I am trying to edit a camp registration submission.  The parent signed up for the wrong age group.   Each age group has a limit on the number of children we can take so this messes up limits on the incorrect selection and the one that should of been submitted.  When I (administrator) go to edit it to the right age group, there is no submit button as it sends me to PayPal which the parent has already paid for.  Your help is appreciated 

  • David JotForm Support Manager
    Replied on March 8, 2020 at 12:57 PM

    Please try the following:

    1) Create a condition to hide the PayPal field when the form is loaded on edit mode: https://www.jotform.com/help/389-How-to-Show-or-Hide-Fields-on-Edit-URL

    1583686547condition Screenshot 10

    2) Add a submit button on the form.

    3) Create a condition to show that submit button only on edit mode: https://www.jotform.com/help/389-How-to-Show-or-Hide-Fields-on-Edit-URL

    1583686628showfield Screenshot 21

    Let us know if you need more help.