How do I change my account back to free status?

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    Asked on March 24, 2020 at 11:45 AM
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    Answered on March 24, 2020 at 01:00 PM

    Hi there, @Imbpageant!

    Thanks for reaching out to us!

    Kindly be informed that you can cancel your subscription and downgrade your account back to Free following this detailed guide.

    Moreover, I've checked your account and seen that you've already submitted a downgrade request, therefore your account is scheduled to downgrade on the upcoming 8th of April.

    If you need any further assistance, we will be more than happy to help.