I recieved spam emails

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    AnilKumar
    Asked on April 02, 2020 at 03:39 PM

    sir i received and sending mail in spam plz resolve this



    This is a re-post of a comment on How to Prevent Emails from Landing in Gmail's Spam Folder

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    Welvin
    Answered on April 02, 2020 at 06:58 PM

    Our apologies, however, I can't find any emails sent to your email address from our logs.

    Do you have an account with JotForm? What is the email address or username of the account?

    Are you reporting spam sent through your forms? 

    Please clarify. 

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    Anil Kumar 
    Answered on April 03, 2020 at 01:10 AM

    sir i received and sending mail in spam plz resolve this


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    ashwin_d
    Answered on April 03, 2020 at 05:51 AM

    I am not sure if I have understood your issue correctly. Do you mean to say that you are receiving submission email but it is going to SPAM folder?

    I do not see any submission email being sent to your email address. Do you have any other account? I would suggest you to please save noreply@jotform.com as contact. I would also suggest you to please mark email received as not SPAM from spam folder. Please check the screenshot below:

    1585907372notspam.png

    Hope this helps.

    Do get back to us if you meant to ask something else. You may also like to share a screenshot of the issue as well. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.