how to change the "reply to" email address that gets sent out with email confirmations

  • RowlandInstitute
    Asked on April 5, 2020 at 5:54 PM

    Hi.

    how do I change the "reply to" email address that gets sent along with confirmation emails to people who submitted forms?


    Thanks!

  • duyguulutas JotForm Designer
    Replied on April 6, 2020 at 1:40 AM

    Hi,

    1- Go to form SETTINGS.

    2- Click EMAILS.

    3- Click the PEN ICON to change your autoresponder settings.

    15861513551 01 Screenshot 10

    4- Click RECIPIENTS.

    5- Change your REPLY-TO EMAIL address.

    Reply-to Email should be your email address or the email address of your company.

    6- Don't forget to SAVE.

    15861513771 02 Screenshot 21

    For more information Setting-up-an-Autoresponder-Email


    I hope this will help. Let us know if you need further assistance.