ACCOUNT IS LOCKED

  • Marina Myshkina
    Asked on June 1, 2020 at 3:28 PM

    Hello! Our account is locked. I have tried resetting our password, but it is still locked. Please help us as soon as possible!

  • John Support Team Lead
    Replied on June 1, 2020 at 8:11 PM

    Hello Marina - As checked, the account has been locked out due to multiple failed login attempts. I have reactivated it now.

    Please try logging in again with the correct password.

    In case you forgot the password, you can reset it by following this guide on How-to-reset-JotForm-account-password.