On my schedule calendar it doesn't delete the old appointment

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    POLSGM
    Asked on June 01, 2020 at 05:30 PM
    on my schedule calendar it doesn't delete the old appointment, it just add the new one (so at the end i have two bookings for each client with the possibility of blocking the access to another user).
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    Mike_G
    Answered on June 01, 2020 at 05:36 PM

    We would like to apologize for any inconvenience.

    May we know what calendar are you referring to, please? Is your form integrated with Google Calendar? Can you also please tell us what exactly are your requirements? If possible, you can also give us examples or screenshots of the issue.

    How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.

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    POLSGM
    Answered on June 01, 2020 at 06:13 PM

    yes, i'm referring to the integration with google calendar (is there another calendar in the website?).

    the problem is:

    a client book a course at my swimming pool and i can see his booking on my google calendar. but if he decides to change his appointment i still see the old one on my google calendar plus the new one!

    and also, how can the client delete an appointment?

    thank you again

    francesca

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    Mike_G
    Answered on June 01, 2020 at 07:37 PM

    Apologies for any confusion.

    As for your concern, you can edit the Google Calendar integration in your form

    1591054576zt19_35_28.png

    and uncheck this option.

    1591054602zt19_35_01.png

    Please do not forget to save the changes and test your form after

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    POLSGM
    Answered on June 02, 2020 at 04:27 AM

    no, non è possibile modificare la mia prenotazione ma cosa ancora più grave è riapparso il seguente problema:

    se metto obbligatorio il tab appuntamenti non mi fa procedere con la prenotazione!

    io devo mettere online il form subito altrimenti non posso lavorare!!!!!

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    Vick_W
    Answered on June 02, 2020 at 06:24 AM

    Hey there!

    Thank you for writing back to us.

    Your new questions has been moved to a new ticket available at the link below.
    https://www.jotform.com/answers/2361929

    Your question will be answered shortly.

    Thanks.