Picture cant be open

  • Satees
    Asked on June 2, 2020 at 8:49 PM

    Hi,


    I could not open the link when ive attached the picture 

  • Carlos_C
    Replied on June 3, 2020 at 1:07 AM

    Hello,

    Thank you for your message.

    This error message usually happens when the option "Required login to see upload files" is selected, please go to your account settings: https://support.jotform.com/myaccount/settings and remove the checkbox.


    Picture cant be open Image 1 Screenshot 20

    Complete guide: How-to-Unrequire-Log-in-to-View-Uploaded-Files.

    If you need any further assistance, please let us know. We will be happy to help.