Picture cant be open

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    Asked on June 02, 2020 at 08:49 PM


    I could not open the link when ive attached the picture 

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    Answered on June 03, 2020 at 01:07 AM


    Thank you for your message.

    This error message usually happens when the option "Required login to see upload files" is selected, please go to your account settings: https://support.jotform.com/myaccount/settings and remove the checkbox.

    Complete guide: How-to-Unrequire-Log-in-to-View-Uploaded-Files.

    If you need any further assistance, please let us know. We will be happy to help.