How to dynamically change Notification recipient?

  • kevin henderson
    Asked on June 3, 2020 at 2:59 AM

    hi

    can we change the email address notifiaction when someone fills the form out  so it now goes to someone elses address instead of mine and how do you do it 

    can you send instruction thankyou


  • Bojan Support Team Lead
    Replied on June 3, 2020 at 6:58 AM

    Greetings and thank you for your message.

    To achieve this, you first need to add an email field in your form. An email will be sent to the email address your users enter there. 

    Then, you need to create an Autoresponder email. The difference between Autoresponder and Notification email is that in the Notification email recipient is predefined, and always is the same. Autoresponder message is using recipient email from the form field, and it can dynamically be set.

    To create Autoresponder, you need to open form settings, go to Emails from the left menu, and select the new icon:

    How to dynamically change Notification recipient? Image 1 Screenshot 40

    From there, you need to select Autoresponder email:

    How to dynamically change Notification recipient? Image 2 Screenshot 51

    If you have multiple email fields in your form, you can choose one which will be used when sending emails from the Recipients tab:

    How to dynamically change Notification recipient? Image 3 Screenshot 62

    After you create Autoresponder, don't forget to save the changes.

    You can learn more about Autoresponder email if you click here.

    Let us know if there is anything else we can help you with.