Wrong payment subscription

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    Asked on June 07, 2020 at 08:04 PM
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    Answered on June 08, 2020 at 02:42 AM

    Thank you for reaching support,

    Are you referring to the Gold plan that your account is currently subscribed to? Did you mean to subscribe to a different plan?

    If so, you can go to your Account Settings > Billing > then select the plan you wish to subscribe.

    Here is Related Guide: https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    I hope that helps.