Customers getting in complete values error after form is submitted

  • Profile Image
    gewoonchiropractie
    Asked on June 08, 2020 at 07:14 AM

    hi,


    I have made a clone of a form because it keep crashing and it is doing it again on the original and the clone. Can you please help?

    Screenshot
  • Profile Image
    Bojan_J
    Answered on June 08, 2020 at 09:30 AM

    Greetings and thank you for your message.

    Can you please let us know if this field is marked as required? If it is, can you please try to un-require it, try to submit it, and let us know if the problem is still present. Then please try to make it as required again.

    If this does not resolve your problem, can you please let us know, is the form in question named New Patient Registration Form? If not, can you please share with us the URL of the problematic form? You can click here to see where to find the URL of your form.

    Would you mind if we make a test submission on your form to test it?

    Thank you for your cooperation.