Account suspended

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    danielle drury 
    Asked on June 10, 2020 at 11:59 AM
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    Lorenz_A
    Answered on June 10, 2020 at 01:53 PM

    Hi Danielle,

    Your account was auto suspended by our system due to your login form. 

    1591811349Screenshot from 2020-06-11 01-

    I have reactivated your account, please make sure that you remove that form since it strictly violates our terms of use and to avoid being flagged by our system.

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    danid82
    Answered on June 11, 2020 at 06:30 AM

    ok thankyou im not sure what happened i was trying to import an exsiting form form my salon booking system. i cannot log in to remove it though?

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    Sam_G
    Answered on June 11, 2020 at 07:47 AM

    Hi Danid82,

    Please reset your current password if you do not remember the password.

    To change the password you may refer to this guide

    https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    I have also deleted the guilty fields on your account to avoid being flagged by our phishing detector.

    Do let us know if you have other questions.


    Thanks.