Question about shipping charges

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    Williamson_Megan
    Asked on June 11, 2020 at 08:39 PM

    I have a small local business and the majority of my customers pick up their order and I do not charge these customers shipping. Is there a way on the form to only charge the flat rate shipping to the customers that select shipping as an option. I am currently adding a multiple choice selection so that they choose local pick up or shipping. I looked at creating a condition for this but I couldn't figure out how to do it. Can you help me? 

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    jherwin
    Answered on June 11, 2020 at 10:58 PM

    You need to create your product list using the basic fields and then calculate them manually using the form calculation widget. That way, you can charge them a shipping fee if they selected the shipping option.

    Guide: How-to-Perform-Form-Calculation-Using-a-Widget

    Here's a demo form: https://form.jotform.com/201628215709050

    The single choice option has assigned calculation values: How-to-Assign-Calculation-Value

    Please check and see if that could work for your needs.