The Thank redirect condition is not working

  • Profile Image
    manipavitra
    Asked on June 13, 2020 at 08:44 AM
    one more problem in this question " Have you bought my "Cash Flow Strategies Program"? Are you in my inner circle community? " I have a different thank you page set up for this submit which is at option 2 in condition section however it is picking up the thank you page which are at options 7 & 8
  • Profile Image
    roneet
    Answered on June 13, 2020 at 09:46 AM

    On testing further, I have noticed that the Thankyou page is not working as expected due to this condition:

    15920558261.PNG

    Please change the condition to EQUAL TO No:

    15920559371.PNG

    Let us know how it goes.

    Thanks,


  • Profile Image
    manipavitra
    Answered on June 13, 2020 at 12:07 PM

    Hi roneet even this logic is not not working

    1592064226Screen Shot 2020-06-13 at 9.26

    Isntead of showing this thank you page 1592064351Screen Shot 2020-06-13 at 9.35

    it shows this thankyou page on submit

    1592064426Screen Shot 2020-06-13 at 5.25


  • Profile Image
    Amin_N
    Answered on June 13, 2020 at 04:09 PM

    To clarify, you have three conditions to show a customized than-you page based on user's answer as shown below:

    1592078573Screenshot_2020-06-13 The Easi

    1592078589Screenshot_2020-06-13 The Easi

    I've tested the three of them on a cloned form, and they are properly working.

    I've cleared your form caches from here.

    Could you please try clearing your browser cache and see if the issue persists?

  • Profile Image
    manipavitra
    Answered on June 13, 2020 at 07:20 PM

    Nopes its still not working... i have cleared my browser cache also but it shows the shame thankyou page the problem persists... i don't know which form you checked but the thankyou page logic is not working I have tried doing it on several other devices also but I see the same thankyou page so the problem still persists

  • Profile Image
    roneet
    Answered on June 13, 2020 at 09:26 PM

    Could you please test your form now. I have changed the logic on this condition from

    "Are you willing to dedicate...." is not equal to "yes"

    to

    "Are you willing to dedicate...." is equal to "no"

    15920979481.PNG

    Let us know how it goes.

    Thanks.

  • Profile Image
    manipavitra
    Answered on June 13, 2020 at 10:08 PM

    k

  • Profile Image
    manipavitra
    Answered on June 14, 2020 at 01:48 AM

    nopes its still not working if i am selecting no it it is still showing next instead of submit

  • Profile Image
    manipavitra
    Answered on June 14, 2020 at 02:02 AM

    This Logic is not working can you please check


    1592114505Screen Shot 2020-06-14 at 11.3 

  • Profile Image
    Vanessa_T
    Answered on June 14, 2020 at 02:22 AM

    Can you please confirm if you are still referring to this form, https://www.jotform.com/form/201591524702449?

    I cloned it and tested and the thank you page message conditions are working just fine.

  • Profile Image
    manipavitra
    Answered on June 14, 2020 at 04:36 AM

    Hi, Vanessa, I think u didn't read my query properly I said the above logic which is logic number 6,7 & 8 are not working in my form in the form on this question if I the person click on no it should submit button which is not showing.... as I am testing it and clicking yes then also it shows next and if I am clicking no then also it shows next instead of that it should show submit option is a person selects no as an option...1592123648Screen Shot 2020-06-13 at 9.44

  • Profile Image
    roneet
    Answered on June 14, 2020 at 07:08 AM

    Could you please test your form? I have added this condition in your form:

    15921328991.PNG

    Let us know how it goes.

    Thanks.