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Hana KellyAsked on June 15, 2020 at 11:00 AM
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Richie JotForm SupportReplied on June 15, 2020 at 11:53 AM
To clarify, are you trying to view the submissions in your submission page or in the email?
May we know the error message you receive once you view the uploaded files?
Kindly try to login to your account and view the uploaded files in your submission page.
https://www.jotform.com/help/269-How-to-View-Form-Submissions
Let us know how it goes.