When phone numbers are masked on my form - They do not show up on the print view.

  • aprilharwell
    Asked on June 15, 2020 at 11:36 AM

    When phone numbers are masked on my form - They do not show up on the printable form.

    Thank you.

  • Ashwin JotForm Support
    Replied on June 15, 2020 at 12:54 PM

    I am sorry for the trouble caused to you. I did check your submission PDF and it seems to display the phone numbers correctly in PDF. 

    I would suggest you to please share a screenshot of the issue, and we will take a look. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.