The background image works great in the preview but not on my actual iPad device

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    Asked on June 18, 2020 at 02:50 PM

    Hi, I'm using the Transparent 'Techy' theme. The form scrolls over the background pic on the form great and on the preview for iPad and phone. But when I open the form link on my actual iPad it is just a zoomed image of part of the form. Looks bad.

    Please help!


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    Answered on June 18, 2020 at 06:32 PM

    Hello Gavin,

    I fixed that by injecting a custom CSS codes in the form.

    @media only screen 

    and (min-device-width : 768px) 

    and (max-device-width : 1024px)

    and (-webkit-min-device-pixel-ratio: 2) { 









          background: url( center center;

          -webkit-background-size: cover;

          -moz-background-size: cover;

          -o-background-size: cover;

          background-size: cover;

          background-position: center top;



    You can check that in the settings: 

    The custom CSS codes is just a trick. You can find the following line:

    background-position: center top;

    The line displays the background centered, showing the mouse at the top.

    If you want to display the hand and keyboard, change that top to left.

    If you want to display the wristwatch, change top to right


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    Answered on June 18, 2020 at 09:28 PM

    thank you !!!!!!!!!!!

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    Answered on June 18, 2020 at 09:42 PM

    got it to work on the iPad's but not the phones??.... 

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    Answered on June 19, 2020 at 02:24 AM

    I have injected few additional custom CSS code in your form. Please test your form in mobile device and get back to us if the issue persists. 

    We will wait for your response.