I don't ever remember signing up for your paid services

  • InsuranceBroker
    Asked on June 19, 2020 at 11:35 AM

    Hi,

    I don't ever remember signing up for your paid services, I have always had a free account. Why did i automatically get offered a renewal service?

  • Vanessa_T
    Replied on June 19, 2020 at 12:03 PM

    As per checking, you subscribed to our Bronze 2-Year plan last 2018.

    How-to-Check-Invoices

    I dont ever remember signing up for your paid services Image 10

    Given that 2 years has already lapsed, it is understandable if you no longer remember subscribing to one of our paid plans.

    I can see that you have already cancelled your subscription. Let us know if there's anything else we can assist you with.