I having a problem with my form can you help

  • Lonniebizness
    Asked on June 23, 2020 at 4:25 PM

    1592943781IMG 3898 Screenshot 10I'm having an issue with the payment portion here is what my client is saying when they attempt to pay.

    Page URL: https://form.jotform.com/201694549891166
  • Elton Support Team Lead
    Replied on June 23, 2020 at 6:45 PM

    I can see that you're using Square payment. According to Square API, that error means your access token set on the payment tool has expired. Anyway, when I check the payment field in your form, it is not connected with your Square account. To fix the error, you need to connect your Square account in the Square Integration settings.

    Example:

    I having a problem with my form can you help Image 1 Screenshot 20

    If you need further assistance, let us know.