How can i get active my account

  • smknusaputera2semarang
    Asked on June 23, 2020 at 7:49 PM

    please active my account, why my account has been suspend,  ? 

  • Sonnyfer JotForm Support
    Replied on June 23, 2020 at 9:10 PM

    Hi there - Your account was suspended as your form 92111345457453 was found collecting passport photo which is considered phishing and against our Terms of Use.

    How can i get active my account Image 10

    If you are collecting it from your customers and not the general public, then we can make you an exception. However, we would need to require you to add Terms & Conditions Widget and Signature Widget to your form.

    These widgets would make you the sole responsible for the collection and handling of your customers' sensitive data.

    Kindly note that we need to remove the said field in order to reactivate your account. You can add it back but be sure to add the mandatory widgets to avoid further suspensions in the future.

    Let us know if you agree with our terms and we will delete the offending field then re-activate your account.