Cancel appointments

  • Profile Image
    Teddybell
    Asked on June 30, 2020 at 01:24 PM

    When using the appointment widget - how can a client reschedule or cancel a session?

  • Profile Image
    JohnRex
    Answered on June 30, 2020 at 02:57 PM

    Unfortunately, there is no option for the user to cancel the schedule. He needs to inform you that he's canceling, then you can delete the associated submission.

    Here's a guide on How-to-Delete-Form-Submission-Data.

    Doing so will clear the supposed timeslot and will be available again for others.

    Note that deleting a submission will remove it permanently from the form.