Setting Up Recurring Payments Using Stripe

gengrainger5
Asked on August 03, 2020 at 07:10 PM

Hello,

I am trying to add payment plans to my clients product by following the instruction here https://www.jotform.com/answers/2233813-How-to-use-Stripe-in-Recurring-Payment but i am not able to see the 'payment type' option this help guide is showing.

Attached is a visual of what i am able to see. Do i need to upgrade to use this option?
Elton

Jotform Support

Answered on August 03, 2020 at 10:34 PM

Upon checking your form, you're currently using the Product List tool that is integrated with Stripe. This is the reason why you can't switch between different Payment Types. Please delete the product list in your form and add the Stripe payment tool from the Payments tab.

Example:
gengrainger5
Answered on August 04, 2020 at 12:40 AM

Thanks Elton, i can now see this. I cant see an option though to set a number of recurring payments as in this article. Could you please enlighten me once again!

https://www.jotform.com/help/166-How-to-Setup-a-Recurring-Payment-Option
John

Jotform Support

Answered on August 04, 2020 at 03:30 AM

You need to set up the Subscription products before you can configure the subscription terms. Here's a quick video on how it's done:

http://tiny.cc/saemsz

Here's how it will look like when published: https://form.jotform.com/202161325115036
gengrainger5
Answered on August 04, 2020 at 11:06 PM

Hi John,

Yes, i got this far but my question was about there not being an option to END the subscription. There is no option to select how many subscription cycles will be charged. Is this possible, i can't see the option like it shows in another tutorial.

https://www.jotform.com/help/166-How-to-Setup-a-Recurring-Payment-Option
gengrainger5
Answered on August 04, 2020 at 11:25 PM
Vanessa_T
Answered on August 05, 2020 at 01:19 AM

Will be answering your concern in the ticket link below:

https://www.jotform.com/answers/2492373