Setting Up Recurring Payments Using Stripe
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gengrainger5Asked on August 03, 2020 at 07:10 PM
Hello,
I am trying to add payment plans to my clients product by following the instruction here https://www.jotform.com/answers/2233813-How-to-use-Stripe-in-Recurring-Payment but i am not able to see the 'payment type' option this help guide is showing.
Attached is a visual of what i am able to see. Do i need to upgrade to use this option?
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EltonAnswered on August 03, 2020 at 10:34 PMJotform Support
Upon checking your form, you're currently using the Product List tool that is integrated with Stripe. This is the reason why you can't switch between different Payment Types. Please delete the product list in your form and add the Stripe payment tool from the Payments tab.
Example:
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gengrainger5Answered on August 04, 2020 at 12:40 AM
Thanks Elton, i can now see this. I cant see an option though to set a number of recurring payments as in this article. Could you please enlighten me once again!
https://www.jotform.com/help/166-How-to-Setup-a-Recurring-Payment-Option
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JohnAnswered on August 04, 2020 at 03:30 AMJotform Support
You need to set up the Subscription products before you can configure the subscription terms. Here's a quick video on how it's done:
Here's how it will look like when published: https://form.jotform.com/202161325115036
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gengrainger5Answered on August 04, 2020 at 11:06 PM
Hi John,
Yes, i got this far but my question was about there not being an option to END the subscription. There is no option to select how many subscription cycles will be charged. Is this possible, i can't see the option like it shows in another tutorial.
https://www.jotform.com/help/166-How-to-Setup-a-Recurring-Payment-Option
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gengrainger5Answered on August 04, 2020 at 11:25 PM
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Vanessa_TAnswered on August 05, 2020 at 01:19 AM