Not receiving email notifications on submissions

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    jsiddoway
    Asked on August 07, 2020 at 10:27 AM

    My email is spelled correctly. It's not going to my spam. I'm not on the bounce list. Not sure what the issue is, but I need to figured this out. Might have lost some customers as a result of not getting these notifications.

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    Rosa_C
    Answered on August 07, 2020 at 10:53 AM

    Hi, I'm happy to help you today.
    To confirm, are you reffering to this form?
    https://www.jotform.com/93396513216156

    I've checked the email history and can confirm that the last email was succesfully sent yesterday.

    If you're reffering to a different form, kindly share the form URL with us.

    Where to Find My Form URL?

    Awaiting your reply.
    Thank you.