HIPPA compliance and notification emails

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    Asked on August 09, 2020 at 04:42 PM

    I only want our nurse to see the protected fields, without my intervention.  Is there a way to do that or does she need her own jotform account?

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    Answered on August 09, 2020 at 05:34 PM

    Hello Molly,

    It seems that you are referring to the PHI fields on the form, are you trying to let your staff view the information on the email notification? 

    You may try to create a PDF template on PDF Editor and attach the PDF submissions on the email notifications that are sent to the nurses: 

    1. Applying-Form-Submission-Data-into-a-PDF-Document

    2. Please refer on item #6 on this guide-How To Include Submissions As PDF Attachment In The Email Notifications

    3. How-to-Send-Email-Based-on-User-s-Answer- create a condition to send the email notification with PDF attachments to your staff

    I hope this helps. Let us know if it didn't meet your requirements or if in any way you are referring to a different scenario.