Can I change sender's name abd reply-to email in Notification email?

  • Bristian_Ruben
    Asked on August 10, 2020 at 7:54 AM

    Hi


    I am interested in JotForm, but a deal-breaker for me is the ability to change the sender's name / reply-to-email fields based on user input. Is this possible? I don't see an option, wondering if it were possible with the paid plans.


    Thanks,

    Ruben.

  • Welvin Support Team Lead
    Replied on August 10, 2020 at 10:01 AM

    Hello Ruben,

    It's possible even if you are on the free plan.

    For the notification email, you can select a field for both Sender Name and Email.

    Can I change senders name abd reply to email in Notification email? Image 1 Screenshot 30

    For the autoresponder email, you have to set the Sender Name and the Reply-To Email.

    Can I change senders name abd reply to email in Notification email? Image 2 Screenshot 41

    Please refer to the following guide for more details.

    https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings