Can I change sender's name abd reply-to email in Notification email?

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    Asked on August 10, 2020 at 07:54 AM


    I am interested in Jotform, but a deal-breaker for me is the ability to change the sender's name / reply-to-email fields based on user input. Is this possible? I don't see an option, wondering if it were possible with the paid plans.



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    Answered on August 10, 2020 at 10:01 AM

    Hello Ruben,

    It's possible even if you are on the free plan.

    For the notification email, you can select a field for both Sender Name and Email.

    For the autoresponder email, you have to set the Sender Name and the Reply-To Email.

    Please refer to the following guide for more details.