Do you hold on to data that users submit in the forms?

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    Asked on August 20, 2020 at 06:53 PM

    Hi. Let's say I build a form with Jotform and embed it in my website. Users start to fill in the form and those form responses duly arrive in my email. Does Jotform also collect/store these user submissions? If so, is there a way to turn this off so that form submitted data is only processed by yourselves (ie. the send to email bit) but not stored by yourselves?



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    Answered on August 21, 2020 at 12:35 AM

    Yes, Jotform stores that data in your Form submission page on our servers.

    Here is how you can view the submissions from your form submission page: How-to-View-Form-Submissions 

    If you do not want Jotform to store the submissions, then you can use an Autdelete submission app on your account: 

    This app will permanently delete all form responses from your Jotform account as soon as they come in.

    Let us know if this would help.