Services offered for our practice

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    Kalee 
    Asked on August 21, 2020 at 11:02 AM

    Hello, 


    I am interested in your product and would like to speak with someone regarding what services you can offer our practice. 

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    Kenneth_C
    Answered on August 21, 2020 at 12:04 PM

    Thank you for reaching support,

    Unfortunately, we do not offer phone support, regardless, we would be more than happy to address your concern on this format.

    In the meantime, here is our FAQ page for you to go over: https://www.jotform.com/faq/

    Awaiting your response.

    Best.

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    Kalee 
    Answered on August 21, 2020 at 12:10 PM

    We are interested in offering all of our Intake/HIPAA forms through our website for clients to complete. Once they are completed, is staff notified of a new submission? Where are they stored? 

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    Richie_P
    Answered on August 21, 2020 at 01:19 PM

    You may add the staff's email address in the notification email recipient for them to be notified.

    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    Once the account is under HIPAA, all form submissions are stored on a HIPAA account server.

    To learn more about HIPAA, you may check this link https://www.jotform.com/hipaa/faq/

    If you have further questions, let us know.