Survey not showing typing

When our customers fill out one of our forms, it does not show them what they are typing - it sends to us, but it is blank on their end. Can you help?

This is caused by the font color. You can try adding the next CSS to your form in order to fix the inputted font color:

.form-textbox, .form-textarea {
color: #3e4e1a !important;
}

If you need further assistance, please let us know.