My form isn't working

  • dotbrantley
    Asked on August 28, 2020 at 5:19 PM

    Hello there, 

    Our clients are having issues filling out one of our forms. Please see URL and attached screen shot. It lets you fill out all of the fields on the first page, but on the 2nd page it won't let you select "Rental Type" and the box for "Itinerary Details" can't be typed into. Clients can't move onto the next page without selecting "Rental Type" and are thus unable to complete the form. Please help!


    Dot Brantley

    Lowcountry Valet

    events@lowcountryvalet.com

    Jotform Thread 2543949 Screenshot
    Page URL: https://www.lowcountryvalet.com/book-your-reservation/
  • Niko_N
    Replied on August 28, 2020 at 6:21 PM

    Greetings,

    We apologize for the inconvenience.

    I've checked your form and calendar pop-up of Date Picker widget is overlapping those two fields, makes it impossible for users to fill out them:

    My form isnt working Image 1 Screenshot 30

    To fix that issue, you can inject the following custom CSS code, so your Date of Service field will have some margin below and won't overlap with other form fields:

    #id_25 {

    margin-bottom: 132px !important;

    }

    Guide: How to Inject Custom CSS Codes

    My form isnt working Image 2 Screenshot 41


    Otherwise, you may use any other date field instead of Date Picker widget.

    Please give a try and feel free to let us know if you have other questions or concerns and we will be glad to help you.

    Thank you!