for the email notification, the manager to approve is different each ti

  • erisasbudz
    Asked on September 10, 2020 at 1:05 AM

    for the email notification, the manager to approve is different each time. (instead of 'customer' filling the request, we are having our staff doing the request and o the manager to approve would be different depending on who the requester is). on the form i will have a box for manager's email. but how do i get the form to go to the manager for approval? right now it seems like you have to fill it with a fixed email (or leave it blank). i'm hoping that it can pick the email from the form filled. is it possible?

  • Vick_W Jotform Support
    Replied on September 10, 2020 at 2:57 AM

    Hi there,

    I would suggest you to check out the guides below which will show you how to setup the conditions based on the manager selected in the for and how you can set up the notification email to go to the correct manager.

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    This guide will help you in case if you are creating an Approval Process Workflow.

    https://www.jotform.com/help/432-A-General-Approach-on-Building-an-Approval-Process-Workflow

    Please checkout the above guides and if you have any questions then let us know.

    Thanks.