User Name Update

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    abzexile
    Asked on October 18, 2020 at 05:44 AM

    Please update user name from abzexile to U3AOliva

    Many Thanks

    John

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    Vanessa_T
    Answered on October 18, 2020 at 05:53 AM

    Unfortunately, U3AOliva is no longer available. Kindly share to us 3 usernames in the order of your preference and we will change your username to the first available one.

    Meanwhile, as per checking, you have paid your subscription via PayPal. Unfortunately, due to some limitations, in order to change your username, you will have to cancel your subscription first.

    How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    Once done, do let us know in here so that we can change your username and process a refund. Please note that refunds takes 5-10 banking days to reflect on your account.