Theme and background color does not change.

  • Profile Image
    john.kim
    Asked on October 22, 2020 at 07:48 PM

    Hello,

    Our designer made a change with the themes and background colors.

    The changes show in the EDIT mode but in the PREVIEW or PUBLISHED survey, it still shows the old themes and colors.

    Can you help us to fix it?


    Thank you,

  • Profile Image
    Vick_W
    Answered on October 23, 2020 at 02:45 AM

    Hi John,

    I've checked your form and these are the settings I see in the form builder.

    1603435415_5f927b97f1f2e_

    This is how your form is currently looking.

    1603435460_5f927bc42508d_

    Is it different on your end? Please send screenshots so we can see it as well.

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Looking forward to your reply.

    Thank.s