phone support

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    Candy 
    Asked on October 23, 2020 at 01:36 PM

    I have many questions on what you offer. I have many consultation forms loaded on my site and would like to look at your platform to save time and hopefully easy of use for my clients.

    1. Do you have phone support?
    2. How many pages/forms can I use?
    3. How many questions can be placed on one form?

    I've attached a link to my site that has just a few of the forms based on the type of consultation.


  • Profile Image
    KrisLei
    Answered on October 23, 2020 at 06:34 PM

    Hi Candy,

    I have checked your form on the URL that you have provided and it seems feasible to convert it into a PDF Fillable forms or the Smart PDF forms: https://www.jotform.com/products/smart-pdf-forms/

    Do you have phone support?

    Unfortunately, we can't provide phone support, but we can address all your queries through this Support System since it is our main platform for providing assistance to our users.

    How many pages/forms can I use?

    If you are referring to the number of pages on a form, we don't have a specific limit. However, we recommend using multiple forms if you have an excessive number of pages to make it more efficient for your clients to fill in the forms.

    As for the number of forms on an account, this varies on your plan. For the free plan, the limit is 5 forms. You may refer to our pricing page to know more about the form limit on different plans:

    1603492069_5f9358e5a2d9f_Screenshot_1024

    For reference: understanding-your-account-usage-and-limits

    How many questions can be placed on one form?

    There's also no specific limit for the number of questions or fields on a form. We only have two types of form layout which are, the Card Form (single-question per page) and Classic Layout (multiple-questions in a page).

    For reference: Cards-or-Classic-Which-One-Should-I-Use

    I hope this helps. Let us know if you need further assistance.

  • Profile Image
    Candy 
    Answered on October 23, 2020 at 07:28 PM
    Thanks for getting back with me
    ...